Shipping & Returns

 

Shipping Domestic

All domestic orders are shipped using USPS Priority Mail and have an average delivery time of 2-4 days after shipping. Upon shipping, you will receive a confirmation email with a USPS tracking number. All orders will be shipped within 7 business days.

International shipping is unavailable at this time.


Handmade Items

As with all handmade items, please be aware that slight differences from the listing photo in color, dimensions, or silhouette may occur. We consider these natural variations a beautiful part of the process, and hope you will enjoy your truly one-of-a-kind, handmade purchases.


Return Policy

All sales are final, exchanges will be granted only if the product arrives damaged. Please contact us by email at penandinkpottery@gmail.com within 2 days of product arrival with your order number and images of damaged product.


Privacy Policy

The personal information you supply will not be shared with any third parties. By providing this personal information to us, you grant us permission to use and store this information. All transactions are processed using industry-standard security measures. We will not sell, rent or share your email address unless required by law or if you violate our terms and conditions.